Privacy Policy

1. Information Collection

We gather personal information such as name, email address, phone number, billing and shipping addresses, and payment details, along with non-personal usage data through cookies and analytics.

2. Data Usage

Information serves purposes including order fulfillment, customer communications about transactions and offers, website improvements, and regulatory compliance with Reserve Bank of India requirements.

3. Payment Protection

Transactions use PCI DSS-compliant payment gateways with encrypted financial data. Card information and UPI details are not retained on our servers, following RBI standards.

4. Third-Party Sharing

Data is shared only with authorized service providers like payment processors and delivery companies, or when legally required by government authorities.

5. Cookies & Tracking

Website cookies enhance user experience but can be managed through browser settings, though some functionality may be restricted.

6. Data Security & Retention

Personal data is maintained only as needed for stated purposes. We employ encryption, firewalls, and access controls, while acknowledging that no method of transmission over the internet is 100% secure.

7. User Rights

You may access, update, or delete your personal information and unsubscribe from marketing communications at any time.

Contact: support@genhybrid.in | +91 8668786741