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Terms and Conditions

Effective Date: 24-11-2024

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Welcome to GenHybrid Solutions Pvt Ltd. By using our website and services, you agree to comply with the terms outlined below. These Terms and Conditions are in line with Indian laws, including Reserve Bank of India (RBI) regulations for secure online transactions.

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1. General Terms

  • By accessing this website, you agree to these terms and all applicable laws and regulations.

  • GenHybrid Solutions reserves the right to modify these terms at any time without prior notice.

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2. Payment Terms

  • All payments must be completed at the time of purchase using authorized payment methods.

  • Payments are processed securely through RBI-compliant payment gateways. We do not store your payment details on our servers.

  • In case of payment failure, please retry or contact our support team.

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3. Refunds and Cancellations

  • Refunds are issued as per our Return & Exchange Policy.

  • Cancellation requests must be submitted within 12 hours of placing an order.

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4. Shipping and Delivery

  • Shipping timelines are detailed in our Shipping Policy.

  • Delays caused by logistics providers or unforeseen circumstances are not our responsibility.

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5. Compliance with RBI Guidelines

  • Transactions are processed in accordance with RBI norms to ensure payment security and transparency.

  • Two-factor authentication is mandatory for card transactions as per RBI requirements.

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6. Use of Website

  • All website content, including text, images, and trademarks, is owned by GenHybrid Solutions and may not be reproduced without permission.

  • Unauthorized use of the website for illegal activities or hacking is strictly prohibited.

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7. Limitation of Liability

  • GenHybrid Solutions is not liable for indirect or incidental damages resulting from the use of our products or services.

  • Our total liability is limited to the amount paid for the product in question.

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8. Governing Law

These terms are governed by Indian laws, and disputes will be resolved exclusively in the courts of Sangamner, Maharashtra.

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9. Contact Us

For any concerns regarding these Terms and Conditions, please contact us:
📧 Email: support@genhybrid.in
📞 Phone: +91 [Your Contact Number]

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